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Store information (including location, hours of operations, etc.) can be found HERE

Check out our ANSWERS pages for frequently asked questions. 



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530 Euclid Ave #40
Cleveland, OH 44115

Terms & Conditions

Please contact us at with any questions, comments or requests for further information regarding our policies. 

Terms & Conditions of Use

1. Terms

By accessing this website, you are agreeing to be bound by these website Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trade mark law.

2. Use License

Permission is granted to temporarily download one copy of the materials (information or software) on CLEVELAND IN A BOX's website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

modify or copy the materials;
use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
attempt to decompile or reverse engineer any software contained on CLEVELAND IN A BOX's website;
remove any copyright or other proprietary notations from the materials; or
transfer the materials to another person or "mirror" the materials on any other server.

This license shall automatically terminate if you violate any of these restrictions and may be terminated by CLEVELAND IN A BOX at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

3. Disclaimer

The materials on CLEVELAND IN A BOX's website are provided "as is". CLEVELAND IN A BOX makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, CLEVELAND IN A BOX does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.

4. Limitations

In no event shall CLEVELAND IN A BOX or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on CLEVELAND IN A BOX's Internet site, even if CLEVELAND IN A BOX or a CLEVELAND IN A BOX authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

5. Revisions and Errata

The materials appearing on CLEVELAND IN A BOX's website could include technical, typographical, or photographic errors. CLEVELAND IN A BOX does not warrant that any of the materials on its website are accurate, complete, or current. CLEVELAND IN A BOX may make changes to the materials contained on its website at any time without notice. CLEVELAND IN A BOX does not, however, make any commitment to update the materials.

6. Links

CLEVELAND IN A BOX has not reviewed all of the sites linked to its Internet website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by CLEVELAND IN A BOX of the site. Use of any such linked web site is at the user's own risk.

7. Site Terms of Use Modifications

CLEVELAND IN A BOX may revise these terms of use for its website at any time without notice. By using this web site you are agreeing to be bound by the then current version of these Terms and Conditions of Use.

8. Governing Law

Any claim relating to CLEVELAND IN A BOX's website shall be governed by the laws of the State of Ohio without regard to its conflict of law provisions.

General Terms and Conditions applicable to Use of a Website.



Privacy Policy

Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information. The following outlines our privacy policy.

  • Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.
  • We will collect and use of personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.
  • We will only retain personal information as long as necessary for the fulfillment of those purposes.
  • We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
  • Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.
  • We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.
  • We will make readily available to customers information about our policies and practices relating to the management of personal information.

We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.

Perishable Item Policy

The use of the term ‘perishable’ for this policy is defined as “a type of food with a limited shelf life.”

 We at CLEVELAND IN A BOX spend a lot of time meeting, planning, and discussing Cleveland-specific items to be added to our site for your custom box. We ensure that local Clevelanders are producing their goods in town and are active in the betterment of the community. Many times, these items are perishable goods and we ensure that they fulfill our standards and requirements of storage, shipping, and handling in order to retain freshness until you’ve devoured every last bite.

Any and all perishable items, such as food, listed on our site are manufactured and processed within their parent company’s facility. CLEVELAND IN A BOX has no association with the production or packaging of the perishable items manufactured by their rightful company. The items are sold by CLEVELAND IN A BOX “as is” or as you might see on the shelf of a local Cleveland store. Therefore, CLEVELAND IN A BOX does not retain the responsibility of the manufacturer to ensure there is no packaging defects or side effects from consuming said perishable products. Each manufacturer obtains their own responsibility for the products they provide to CLEVELAND IN A BOX, which we then distribute.

Please be aware that some of the perishable items listed on our site and potentially added to your box have expiration dates or require specific storage, such as refrigeration, to retain freshness and shelf life. If these labels, warnings and directions listed on the packaging of the item are ignored, CLEVELAND IN A BOX does not retain responsibility or liability for any form of discomfort or side effects that may result from the consumer’s failure to handle the item as instructed by the manufacturer. Please follow the manufacturer’s instructions prior to consumption of any perishable item received in your box.  

 If, for any reason, you still experience any type of discomfort or side effect from consuming one of the items from your box, CLEVELAND IN A BOX can help you notify and/or contact the manufacturer listed on the packaging of the product. CLEVELAND IN A BOX can also help locate and provide nutritional information and/or storage instructions for majority of the perishable items listed on our site.

For any further questions regarding the items available for your box that are listed on this site or for more information concerning the manufacturer of a perishable item please contact us directly at