Contact Us

We love to hear from fellow Clevelanders!

Store information (including location, hours of operations, etc.) can be found HERE

Check out our ANSWERS pages for frequently asked questions. 

**WE DO NOT HAVE A PHONE NUMBER.**

PLEASE CONTACT US THROUGH THIS SITE, VIA EMAIL OR VISIT US IN-STORE!

Name *
Name

530 Euclid Ave #40
Cleveland, OH 44115
USA

Questions

WHY CLEVELAND?

You must not be from here. If you're a true Clevelander, you're not even asking this question. After 52 years, we're the city of champions again. We've got Lebron James, a killer restaurant scene, the second largest theater district in the country and a lake that may not be on fire, but is definitely hot again. 

Don't just take our word for it.Visit our friends, Destination Cleveland, online and see what we've been talking about. Even better, send yourself a box of Cleveland and experience a taste of the Sixth City no matter where you are. 

WHO IS CLEVELAND IN A BOX FOR?

Have you ever lived in Cleveland? This box is for you. Ever visited Cleveland? This box is for you. Ever heard about Cleveland? This box is for you. This care package is unlike any other because it is 100% Cleveland and it's for everybody. Family, friends, students, employees, tenants, customers, special guests, wedding parties, military personnel...the list goes on and on. Or just send one to yourself. You deserve it. 

We are not a subscription box service. But, feel free to send a box every month. We won't stop you.

HOW MANY ITEMS CAN I GET IN A BOX?

We currently offer two options: 5 or 10 items iconic to Cleveland that can be included in your box. From time to time, we will offer special box options or premium boxes that may allow for a different assortment of items. Click HERE to visit our Shop page to see what options are currently available.   

CAN I CHOOSE MY OWN ITEMS TO GO IN MY BOX?

You will be able to choose from our selection of local & iconic items you’d like from our ‘What’s in the Box?’ page to create a completely personalized box. If you’d like to make a suggestion for future Cleveland items to be available in the box, please click the envelope in the top right-hand corner of our site to do so.

WHAT DOES ‘MERCHANDISE’ MEAN FOR ITEMS LIKE THE ROCK HALL OR SPORTS TEAMS?

We are a small, but growing, company at the mercy of some very large, nationally recognized, organizations. We love to see Cleveland brands and companies making headlines all over the country yet, staying true to the values Clevelanders hold dear. That being said, ‘merchandise’ merely means that you will be getting an item with a team logo, company logo, etc. from the organization you request. In the past we have sent merchandise, such as, travel mugs, blankets, scarves, pint glasses, tote bags, car accessories, toys and more, in boxes that have gone all over the world. You will have the option to note any special requests during your box personalization. We can make no guarantees that we’ll be able to fulfill specific gear or merchandise requests but, we will do our best to make your box just as you’d like. If you’re looking for something very specific please contact us with further questions and we will try our best to help. Check out some boxes customers have received for a better idea of what you can expect.  

CAN ALCOHOLIC BEVERAGES BE SHIPPED IN MY BOX?

At this time, we cannot ship alcohol. However, it’s something we’re working on. In the meantime, we can ship merchandise from your favorite breweries and wineries listed on our ‘What’s in the Box?’ page.