Contact Us

We love to hear from fellow Clevelanders!

Store information (including location, hours of operations, etc.) can be found HERE

Check out our ANSWERS pages for frequently asked questions. 

**WE DO NOT HAVE A PHONE NUMBER.**

PLEASE CONTACT US THROUGH THIS SITE, VIA EMAIL OR VISIT US IN-STORE!

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530 Euclid Ave #40
Cleveland, OH 44115
USA

Custom & Bulk

Thank you for your interest in Cleveland in a Box! 

Here you'll be able to create custom boxes of Cleveland for your guests, customers, employees, tennants, wedding parties, clients and more! Cleveland in a Box is the Forest City's newest, most unique way to share what makes Cleveland so special. From age-old classics, like Bertman Ballpark Mustard, to new favorites, such as Campbell's Sweets Factory Dichotomy Popcorn, Cleveland in a Box leaves a lasting impression on its recipients that the goods here are unlike anywhere else.

We've sent boxes all over the globe. Now, you too can bring a box of Cleveland's best to your giftee(s). With delivery available to hotels, offices and event venues, you won't have to lift a finger. And, why should you? Let us run all over town and do the heavy lifting for you. It's kind of our thing.

WE MAKE IT SO EASY:

Customize your box;

Select your Cleveland goods to go inside;

Recieve a personalized quote to fit your specific needs... 

Confirm your order and you're set! We'll do the rest. 

You are under no obligation or purchase agreement by requesting a quote. It is 100% free to contact us.

Questions? Answers. 

  • IMPORTANT: Custom box pricing is not the same as the retail prices otherwise seen on this site (i.e. 5 items for $30). Based on the information provided in your request for quote, you will recieve a price per box that is unique to your choosen items, budget and level of box customization. 

  • A minimum quantity of 10 boxes is required in order to receive pricing options for bulk orders. Orders of nine (9) boxes or less do not qualify for custom & bulk pricing. You can place orders for these quantities through our website via the Shop page or in-store

  • A minimum quantity of 20 boxes is required for boxes that feature a custom design/logo. 

  • Custom branded boxes require at least 2 weeks lead time to be received back from our printers. Otherwise, lead time can be as short as 1 week. Item availability and local vendor requirements can affect estimated lead time. Please contact Cleveland in a Box with requests and/or questions regarding how much time is necessary for your boxes. 

  • Payment in-full is required upon delivery or fulfillment date (should boxes be shipping elsewhere). We are able to accept all major credit cards, cash and check. Please let us know upfront any questions or concerns associated with these payment terms. 

  • Once your order is placed, it is non-refundable. Should you need to cancel your boxes, please contact Cleveland in a Box immediately.  

  • Pick up your order FREE at our store in Downtown Cleveland. Delivery available for 5% charge of total cost. Shipping costs for orders sending boxes to individual recipients or to locations outside of NEO will be included in the quote provided. 

  • Special dietary needs can be accommodated (example: gluten-free, vegan-friendly, etc.)

  • Everything is local and native to Cleveland. We are at the mercy and time constraints of local merchants as well as your timeline. Therefore, requested items may become unavailable at any time. You will be contacted by Cleveland in a Box to discuss next steps should this occur. 

  • Have note cards or your own merchandise you'd like to include? No problem! We can add anything you have and would like to include to your boxes. Be sure to mention this during your request for quote.

  • Single order custom boxes are NOT currently available. 

Still have questions? Ask away...

BOXES WE'VE Delivered:

Click on a box to enlarge. 


Weddings

Corporate Gifts

And more!